PRIVACY

MADMIA is proud of our ongoing commitment to responsibly manage and treat your individual information with respect and utmost confidentiality. We value the trust placed in us and therefore our privacy statement fully complies with the General Data Protection Regulation (EU) 2016/679 and Data Protection Act 2018. 

MADMIA does not sell, share or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only.

You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose. 

When you create a MADMIA account the personal information we collect may include your:

• Name
• Delivery Address
• Email Address
• Telephone Number
• Mobile Number
• Date of Birth
• Gender

The personal information we collect from you will be used in some or all of the following ways:

• To deliver the products you have purchased from MADMIA website
• To update you on the delivery of the product and for customer support purposes
• To provide you with relevant product information
• To assist with optimising the website and your experience online
• To assist MADMIA with development of new products and services

When you register as a user on the MADMIA website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

You can update your personal information anytime by accessing your account on the MADMIA website.

We ensure that all information collected will be safely and securely stored.

We protect your personal information by:

• Restricting access to personal information
• Maintaining technology products to prevent unauthorised computer access
• Securely destroying your personal information when it’s no longer needed for our record retention purposes

MADMIA uses 128-bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption and is the industry standard.

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from MADMIA website.

In exceptional circumstances MADMIA may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

If you believe that your privacy has been breached by MADMIA please email - contact@madmia.com and we will resolve the issue.

When you visit MADMIA, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include, your computer’s IP address, browser type, webpage you were visiting before you came to our site, the pages within MADMIA you visit, the time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. We do this so we can continue to improve your experience on MADMIA. This data will not be used in association with any other personal information.

It may be necessary for us to make alterations to this policy from time to time to address any changes in legislation and to continue to responsibly manage and protect personal information. MADMIA reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

We welcome feedback on this policy – or on any matters relating to MADMIA. If you have any comments, complaints, suggestions, questions or not satisfied with the way in which we handled your enquiry or complaint, please email - contact@madmia.com