ELF ON THE SHELF SOCKS

Socks - Cold hand wash only with extra care with wings and other accessories. For optimal care of our socks, we recommend a cold hand wash, taking extra care with wings or other accessories. Proper washing is essential to maintain the quality and integrity of our products. Shoes - Gently clean with a damp cloth only. Unicorn Shoes - Please do not pull up the tongue by holding on the unicorn patch as it may get damaged. MADMIA is not liable for any damages caused by not following this instructions.

Kids and Adults Socks Size
Our most popular size. These socks are 'one size fits most' and are suitable for ages 6 - 99. They can fit adults but we recommend up to shoe size EU 41 equivalent to women's size 8/9 AU.Please note, they do have limited stretch around larger or muscular calves. Socks with less busy patterns such as (Mermaid Socks, Liquorice Bows, Mermaid Frills, Music Notes, Neon, Rainbow Tie Dye, Magic Frills, Ice Cream, Tie Dye) have better stretch and we highly recommend these patterns for adults to avoid stretch issues.

Toddler & Baby Socks
Most suitable size for children aged 3 - 5. If your little one is about to turn 6 soon we would recommend buying our standard 'Kids & Adults' size (for ages 6 - 99). Most suitable size for babies aged 6 months - 2 years.

Free shipping within USA for all orders over $49.00 USD.
USA - For all US orders below $49.00 USD, a $7 USD shipping cost will apply.
Please note that all orders are processed on working days, Monday – Friday.

Returns & exchanges 
There are 3 simple rules for returns:
*Within 30 days of purchase
*Unworn and unused with original tags still attached and
*In the original packaging which must be in the original condition.
Please make sure you leave a note with the reason for return/exchange. Customers are responsible for paying for return postage.

Items that do not meet these criteria are non-returnable and will be denied.

Prepaid satchels has to been sent by a customer along with the return package as you are liable for the postage cost of returning products purchased if returning the product due to an incorrect customer choice in size.

USA - If you match the above – please contact us to +1 (321) 324- 1398
and our customer service team will provide you with the nearest warehouse address for return. 
Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

Contact us for further info to
USA Contact Number +1 (321) 324- 1398